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Terms of Service

OVERVIEW

This website is operated by Indestructible. Throughout the site, the terms “we”, “us” and “our” refer to Indestructible. Indestructible offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

SECTION 1 - ONLINE STORE TERMS

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
You must not transmit any worms or viruses or any code of a destructive nature.
A breach or violation of any of the Terms will result in an immediate termination of your Services.

SECTION 2 - GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.
This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products are subject to change without notice.
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.
We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

SECTION 5 - PRODUCTS OR SERVICES (if applicable)

Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.
We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate.
We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.
We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e‑mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

For more detail, please review our Returns Policy.

SECTION 7 - OPTIONAL TOOLS

We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.
You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.
Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).
We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.

SECTION 8 - THIRD-PARTY LINKS

Certain content, products and services available via our Service may include materials from third-parties.
Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.
We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

SECTION 9 - USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS

If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.
We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.
You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e‑mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.

SECTION 10 - PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy. To view our Privacy Policy.

SECTION 11 - ERRORS, INACCURACIES AND OMISSIONS

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).
We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.

SECTION 12 - PROHIBITED USES

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.
We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.
You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.
You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.
In no case shall Indestructible, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

SECTION 14 - INDEMNIFICATION

You agree to indemnify, defend and hold harmless Indestructible and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

SECTION 15 - SEVERABILITY

In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.

SECTION 16 - TERMINATION

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.
These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.
If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).

SECTION 17 - ENTIRE AGREEMENT

The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).
Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

SECTION 18 - GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of 5803 Patton Blvd NE, Unit C, Moses Lake WA 98837, United States.

SECTION 19 - CHANGES TO TERMS OF SERVICE

You can review the most current version of the Terms of Service at any time at this page.
We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

SECTION 20 - TEXT MARKETING & NOTIFICATION

By subscribing to text marketing notifications you agree to receive recurring automated marketing messages and shopping cart reminder messages at the phone number provided.

We determine cart abandoned by using a cookie and check whether the existing user has already opted in for text marketing.

Consent is not a condition of purchases. Reply STOP to unsubscribe. HELP for help. Msg & Data rates may apply.

If you do not wish to be part of our service you can unsubscribe at any time by testing STOP, CANCEL, QUIT, END, or UNSUBSCRIBE to any mobile message received from us. You may get another text message confirming your unsubscribing from our service. You also agree that by sending an email, calling in, or sending any other means of opt out unsubscribe request or using words different than the ones presented above will not be reasonable means to unsubscribe you.

When you opt in for our service you may expect to get occasional texts concerning latest Text Alerts, Surveys, Welcome messages, Customer win-backs, Text Campaigns, Giveaways, Flash Sales, Upsells.

If your device does not support MMS we will deliver a SMS instead and strip the image. The opt out will also be delivered as a standard text message (SMS).

Carriers (AT&T, T-mobile, Verizon, T-Mobile, Sprint, Rogers, MetroPCS, etc) are not responsible or liable for undelivered or delayed messages.

SECTION 21 - LIABILITY AND RESPONSIBILITY

Indestructible Shoes are not safety graded shoes or holding any certificate of safety that may require at your workplace. Our shoes are made to add extra protection to our customer and not intended to specifically use for the dangerous environment. It is the customer responsibility for safety as it depends on the usage of the customer. By purchasing this item, you agree to not ever hold us liable for hurting yourself on the feet or any such similar event.


SECTION 22 - DISPUTE

Customers agreed upon when they made their purchase, the dispute should not be opened within 30 business days of their order date.

Questions about the Terms of Service should be sent to us at info@indestructibleshoes.com.

Customer Reviews

Overall rating: 4.7 / 5 from 28435 reviews.

actually fit very good. and since I am not a teenager, they fit my style quite well.

Aura Blue

Absolutely awesome shoes!

Zip Black

My son uses them for umpiring baseball and likes the steel toes.

Fator Black

The whole experience is very bad. Delivery was late by 2 months. Tried contacting via email but no one responded. Tried emailing for another 3 weeks but to no avail. Had to search for social media to find another source of response. Found via Facebook but my selected item was out of stock. I had to choose another design which is not to my liking. This is not my 1st purchase but this recent purchase is making me losing confidence and doubting this company

Indestructible No-tie Shoelaces - Upsell

I have worn these to use the dewalt weed wacker, which has extremely thick trimmer lines available. I am incredibly, pleased how well my steel toed tan boots fit, and especially how well they protect my feet, and ankles ❣️ A few years ago I bought my first indestructible steel toe shoes which were pink and black, and very breathable for women, and I still use those when I'm working inside on projects, love the Kevlar soles. I wouldn't buy work shoes any place else. Thank you to everyone that works there from design, to manufacture, to packaging, and in shipping!

Defendr Indestructible Shoes

Yes love the boot style of shoe that indestructible has in stock , the boot is comfortable and good looking , love it's looks , everyone likes the way it looks !!!

Fable Grey

Super light and comfortable. Having the safety toe is a great bonus too. Easy on and off. They are the ultimate footwear.

Ryder 1.5 Green

One of the most comfortable pairs of steel toed shoes I have had. They are easy to wear on long days, and when flying, they are small enough that they fit in my carry one with my clothing without issue.

Ryder 1.5 Green

Seems like good quality, not the most comfortable but I guess that's what the comfort inserts are for

Defendr Sand

I love these shoes

Fable Black

Wonderfully made and so comfortable. My son loved them and we will be buying more in the future

Hummer Red

It was entirely too small and narrow.

Capped Sand

The shoes are reviewed by many to say they don’t hold up to claims the company makes. Incredibly uncomfortable and fall apart quickly. I tried to cancel my order however you told me I couldn’t and now reading your refund policy, it says I can’t return them. What a scam!!! I truly hope you let me return my shoes because this is kinda bad business. But you got my money so what do you care right?

Ryder 1.5 Black

Felt way more comfy than my last shoes and so far they live up to its brand

Ares Black

They are good boats. They need to be made in a wider foot wear. They steel toe doesn't fit my feet

Ares Black

Very comfortable and light weight.

Capped Sand

Great lightweight comfortable shoes. I have been ordering from this company for close to 9 years. This is my favorite shoe so far. It is lightweight and comfortable. I am a landscaper by trade and I walk a lot of miles in a days time and am on knees when planting which rub the toe on ground. This is my second pair in over a year. These tend to hold up better than other shoes I have had. One slight downfall is they don’t have a lot of traction in wet grass on a hillside.

Space Pink

This shoe dose feel as light as people have said it did , i was trying to find a running shoe , this shoe could be used as one , great fit , lite weight, and just a good looking shoe , i recomend it !!! Thank a lot !!!

Protex Black

Customer photo review of CamoX™ Black White

Light, tough and comfortable. The perfect trifecta.

CamoX™ Black White

Customer photo review of Fator Black

Try to live up to the name Indestructible. These shoes have been worn for 2 months, just normal everyday walking, and both soles are ruined already. I've never in my life had a pair of shoes fall apart this fast. I've bought from you before and I usually get at least a year out of them, this is a different style and is very disappointing.

Fator Black

Customer photo review of Jet Black - US Final Sale

From my picture, I don’t even have them yet. It’s going on 3 months now. After I receive these, never ordering from you guys again.

Jet Black - US Final Sale

Customer photo review of EMS Foot Massager Pad

Just got it & it seems to be working well. Will know more in a month if my condition is better.

EMS Foot Massager Pad

I really love the shoes!! I purposely waited until I’ve worn the shoes for at least a week before writing this review. They were delivered a day earlier than estimated, which was great!! They look great and are really light weight. They fit nicely too. The right shoe was making the top of one toe hurt right about where the steel toe begins. After 2 or 3 days of working in them, my toe stopped hurting. I figure that maybe that’s how long it took to break them in. I work in the construction field so my feet are rarely on flat ground and because of that my feet were always hurting. Since wearing the Indestructible shoes, my feet do not hurt nearly as bad and the pain is getting less and less by the day. They are very bendable, not stiff at all. I was concerned the fabric would get ripped somehow but even the fabric is tough, showing no signs of tearing or fraying at all. My toes have been saved a couple times already and still not a single sign of any kind of damage at all. I absolutely recommend that everyone’s next pair of shoes or boots should be a pair from Indestructible shoes.

Jet Black - US Final Sale

Love the boots but you REALLY need to offer alternatives for shipping - these were shipped USPS and took nearly three weeks to receive due to shipping issues with USPS

J3 Black

When I select high heat it cuts off. Other than that it works great. I’m on a concrete floor all day. This helps a lot with the pain I have in my feet and legs.

VigoLEG Air Massager

Great gift for my son. Very sturdy gun only disappointing issue was completely dead on arrival. It would have been nice if it had even a slight charge so he could at least try it after opening. Only had it one day so that is all I can say right now.

VigoGUN V2 Percussion Massage Device

Returned the 10.5-11. Were a little too snug. 11.5-12 are perfect fit. Exchange was painless and Chester kept me informed through the whole process. Will be ordering another pair soon! Thanks again!

J3 Black

Used them for the first time on the job in retail. Not used to a heavier shoe but am glad for the steel toe cause I do tend to drop a lot of things on my feet from time to time. Until I get used to the heavier shoe, I'm glad for the comfort they provided along with the security of stepping on stuff without fear or dropping anything.

Jet Black - US Final Sale