Great shoes!
Customers can return the un-used shoes within 30 days of receive for a refund. If 30 days have gone by since your delivery date, unfortunately, we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. All returns are subjected to 15% restocking fees. We will issue the partial refund of the initial order less 15% of the original purchase to the payment method that you used when placing the order.
To complete your return, we require a receipt or proof of purchase. Please contact our customer support at info@indestructibleshoes.com and we are happy to assist you with your request.
Please note, we do not accept returns for socks and insoles items due to health reasons, please make your selections carefully.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment less 15% of the original payment, within a 2-3 business day.
In order to provide our customers with the best shopping experience, our systems are automated and therefore orders cannot be cancelled after they are placed. If a cancel option appears next to your order in your order history section then you may cancel your order.
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next, contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@indestructibleshoes.com.
We only replace items if they are defective or damaged. If you need to exchange it for the same item, please contact us to get the Return Authorization number and we are happy to assist you.
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
To return your product, you should contact us to get the Return Authorization number and we are happy to assist you.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Overall rating: 4.7 / 5 from 28504 reviews.
Great shoes!
Not the best pair of shoes I have gotten from Indestructible Shoes, but easily the most unique, the ratcheting 'laces' are good bit of fun and very good overall. The only issue is that the grip is not as slip-resistant as other shoes I have gotten from them before. I use them as my 'go to work' and 'go home from work' shoes as we have work shoes that cannot leave the plant. The laces keep get and keep the shoes nice and tight and are quick to take off and put back on.
Good
Brillant shoes, love them!
Great quality and very good price.
Great safety shoes, comfortable and light weight.
I've been using them for over a year and these socks last very well through the work day, and still look classy enough to wear in daily outfits as well.
These shoes fit to a tee and are comfortable. They last forever.
These shoes last forever and are so comfortable
I like these laces and have them as backup laces just in case.
Rugged, although not completely waterproof, definitely water resistant and the grip of the soles is very good. Would recommend for a work shoe
One of the strings in the boa snapped. The sizing is wrong and the fit is too big. Only had the shows for a couple months and they are falling apart
Third pair. Only replaced as they were worn down to nothing👌🏻
By far the most uncomfortable shoe I have ever put on. Lasted 6 hours and I had to take them off. Poorly made, no arch support, to tight around the steel toe. Fantastic idea and design just poorly executed. I ended up giving them away because they hurt so much to wear them.
Great shoes and fit well. Could be better if they were shipped from United States and not from china it takes to long to arrive
the experience was a good one will be a return customer for sure
Show is too big even though I selected the correct size. The back of the shoe caves in within a couple days and one of the strings in the boa system broke in the first month.
The best shoe I have ever used 67 years old and counting. Thanks
2nd pair in 3 months and both knobs to tighten laces broke. Soles are extremely thin and uncomfortable on 1st pair and 2nd pair are even worse due to toe being smaller then last. The worst part is it takes 1 month to receive to doorstep.
I use them for my dog grooming job and they've been great. Hair sticks in them a bit but most of it comes out with the blow dryer and a quick wipe down. Very comfortable and the fit is great. I've tried so many brands over the years but always seem to come back to Indestructible Shoes.
Never received the shoes!!!
Ripped off by the company. I ordered shoes never received my order. I never received tracking information. I paid and got absolutely nothing.
Very comfortable and very light weight. Feels like a regular sneaker
Broke just today.
lovely boot, a little firm
Ordered 2 months ago. Never received.
Ordered 2 months ago. Never received.
Ordered 2 months ago. Never received.
Never received the item. Cant get a refund
Eyelets broke off within 5 minutes of putting the boots on. Cant get a reply from customer service for a refund.
I have never received my order. I ordered on July 18th and it never came. I want to cancel, but you never gave that as an option. I expect to be out that money since none has ever contacted me and you don't have a clear way to contact customer service.
Great shoes.
Very comfortable and light shoes I highly recommend them.
true to size, timely delivery and excellent quality
Wonderful working shoes
Nothing but prays for your products these hightop boots keep every piece of sawdust out let your staff no it's always a big thumbs up from me
Just got off work. Feet feels great. But another hot day
Little uncomfortable
These are really great would highly recommend
Indestructible Compression Crew Socks - 2 Pairs - (Size 7-12) - Upsell
Hard to walk in