Customers can return the un-used shoes within 30 days of receive for a refund. If 30 days have gone by since your delivery date, unfortunately, we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. All returns are subjected to 15% restocking fees. We will issue the partial refund of the initial order less 15% of the original purchase to the payment method that you used when placing the order.
To complete your return, we require a receipt or proof of purchase. Please contact our customer support at info@indestructibleshoes.com and we are happy to assist you with your request.
Please note, we do not accept returns for socks and insoles items due to health reasons, please make your selections carefully.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment less 15% of the original payment, within a 2-3 business day.
In order to provide our customers with the best shopping experience, our systems are automated and therefore orders cannot be cancelled after they are placed. If a cancel option appears next to your order in your order history section then you may cancel your order.
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next, contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@indestructibleshoes.com.
We only replace items if they are defective or damaged. If you need to exchange it for the same item, please contact us to get the Return Authorization number and we are happy to assist you.
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
To return your product, you should contact us to get the Return Authorization number and we are happy to assist you.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Overall rating: 4.7 / 5 from 28476 reviews.
I use them for my dog grooming job and they've been great. Hair sticks in them a bit but most of it comes out with the blow dryer and a quick wipe down. Very comfortable and the fit is great. I've tried so many brands over the years but always seem to come back to Indestructible Shoes.
Very comfortable and very light weight. Feels like a regular sneaker
lovely boot, a little firm
I have never received my order. I ordered on July 18th and it never came. I want to cancel, but you never gave that as an option. I expect to be out that money since none has ever contacted me and you don't have a clear way to contact customer service.
Great shoes.
Very comfortable and light shoes I highly recommend them.
true to size, timely delivery and excellent quality
Wonderful working shoes
Nothing but prays for your products these hightop boots keep every piece of sawdust out let your staff no it's always a big thumbs up from me
Just got off work. Feet feels great. But another hot day
Little uncomfortable
These are really great would highly recommend
Indestructible Compression Crew Socks - 2 Pairs - (Size 7-12) - Upsell
Hard to walk in
Seven months and still no shoes. Supposedly lost in transit three times.
High compressions so comfortably on fit!
Miss the rhyder
Shipping took about 3-4 weeks to arrive. I love the fit and design of these shoes. Very comfortable to wear all day.
Comfy but on 2nd pair in 2 months due to the knob tightener breaking. Plus 4 weeks it takes to ship. Anytime you walk on gravel you feel any little stone on foot which is very annoying for a work shoe. Ill be going back to my other brand after these break again
👌🏾
I haven’t put these to the test yet, but was disappointed by how bulky they feel. They do have a lot of cushioning, so hopefully that will make up for how gargantuan they feel.
The socks are great, haven't had blisters or anything on my feet since I've received them.
I have email support about my shoes are hurting my feet and being too small. Request for a refund or replacement and i never recieved a response back. I will not be buying any more for here or recommended them to anyone either.
Fits well, very comfortable, seems likely to last a long time. This is the second pair of Indestructible shoes I have purchased, the first pair I wore until the soles wore through!
Bought these for my son who works in Huntsville building middle casings. He had a pair before and wore them out. Loved them
Indescribable Shoes are Perfect for Casual Everyday Activities, and if you Feel like a Spontaneous "Adventurous Exploring", or Encounter Debris from Apocalyptic Weather; Indescribable Shoes Keep your Feet Protected and looking Stylish... I Recently stepped on a Rusted Nail Accidentally), just taking trash out, & the Kevlar Stopped it from puncture & I Continued Casually. I have an 👓 Idea 💡 for "Indescribable Snow Shoes" *shaped to look like a T-Rex HEAD, (flattened on the back of T-Rex Head) sticking out of Snow, with foot inside the T-Rex Mouth, with a zipper pocket inside the "Tongue" ? 🦖 🦖 🐲 🦖 !
Shoes don’t do great with wider feet. And even with the added insoles they get uncomfortable after long period of standing
They are light weight, they are very comfortable, and it feels like an athletic shoe.
The cable system that replaced shoelaces did not work well. It comes loose during normal use and needs to be constantly tightened. I would not buy these again or recommend them to anyone.
True to size. Soles are strong and durable. Sold as described
Theseshoes are my work shoes. This is my 10th or 11th pair of indestructible shoes since 2021
I asked for replacement or refund through email because are not wide and really hurting my feet. I never got a response back
I never got my fucking shoes, you fuck ass hoe
Hi- really beautiful shoe- great price- but to heavy for me and I’m on my feet between 12 and 14 hours 5 days a week
actually fit very good. and since I am not a teenager, they fit my style quite well.
Absolutely awesome shoes!
My son uses them for umpiring baseball and likes the steel toes.
The whole experience is very bad. Delivery was late by 2 months. Tried contacting via email but no one responded. Tried emailing for another 3 weeks but to no avail. Had to search for social media to find another source of response. Found via Facebook but my selected item was out of stock. I had to choose another design which is not to my liking. This is not my 1st purchase but this recent purchase is making me losing confidence and doubting this company
They are comfortable but not good for walking long distances.
good shoes
The shoe is great! But for the price the insoles are horrible, you need to improve the insoles. If you buy these shoes definitely invest in a better pair of insoles.
