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Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from indestructibleshoes.com (the “Site”).

PERSONAL INFORMATION WE COLLECT
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”.

We collect Device Information using the following technologies:
- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.

Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as “Order Information”.

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

HOW DO WE USE YOUR PERSONAL INFORMATION?
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
- Communicate with you;
- Screen our orders for potential risk or fraud; and
- When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

SHARING YOUR PERSONAL INFORMATION
We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store--you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how our customers use the Site -- you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

BEHAVIOURAL ADVERTISING
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by using the links below:
- Facebook: https://www.facebook.com/settings/?tab=ads
- Google: https://www.google.com/settings/ads/anonymous
- Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

DO NOT TRACK
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

YOUR RIGHTS
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

DATA RETENTION
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

CHANGES
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

TEXT MARKETING & NOTIFICATION
By subscribing to text marketing notifications you agree to receive recurring automated marketing messages and shopping cart reminder messages at the phone number provided.

We determine cart abandoned by using a cookie and check whether the existing user has already opted in for text marketing.

Consent is not a condition of purchases. Reply STOP to unsubscribe. HELP for help. Msg & Data rates may apply.

If you do not wish to be part of our service you can unsubscribe at any time by testing STOP, CANCEL, QUIT, END, or UNSUBSCRIBE to any mobile message received from us. You may get another text message confirming your unsubscribing from our service. You also agree that by sending an email, calling in, or sending any other means of opt out unsubscribe request or using words different than the ones presented above will not be reasonable means to unsubscribe you.

When you opt in for our service you may expect to get occasional texts concerning latest Text Alerts, Surveys, Welcome messages, Customer win-backs, Text Campaigns, Giveaways, Flash Sales, Upsells.

If your device does not support MMS we will deliver a SMS instead and strip the image. The opt out will also be delivered as a standard text message (SMS).

Carriers (AT&T, T-mobile, Verizon, T-Mobile, Sprint, Rogers, MetroPCS, etc) are not responsible or liable for undelivered or delayed messages.

CONTACT US
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at info@indestructibleshoes.com or by mail using the details provided below:

Customer Reviews

Overall rating: 4.7 / 5 from 28435 reviews.

actually fit very good. and since I am not a teenager, they fit my style quite well.

Aura Blue

Absolutely awesome shoes!

Zip Black

My son uses them for umpiring baseball and likes the steel toes.

Fator Black

The whole experience is very bad. Delivery was late by 2 months. Tried contacting via email but no one responded. Tried emailing for another 3 weeks but to no avail. Had to search for social media to find another source of response. Found via Facebook but my selected item was out of stock. I had to choose another design which is not to my liking. This is not my 1st purchase but this recent purchase is making me losing confidence and doubting this company

Indestructible No-tie Shoelaces - Upsell

I have worn these to use the dewalt weed wacker, which has extremely thick trimmer lines available. I am incredibly, pleased how well my steel toed tan boots fit, and especially how well they protect my feet, and ankles ❣️ A few years ago I bought my first indestructible steel toe shoes which were pink and black, and very breathable for women, and I still use those when I'm working inside on projects, love the Kevlar soles. I wouldn't buy work shoes any place else. Thank you to everyone that works there from design, to manufacture, to packaging, and in shipping!

Defendr Indestructible Shoes

Yes love the boot style of shoe that indestructible has in stock , the boot is comfortable and good looking , love it's looks , everyone likes the way it looks !!!

Fable Grey

Super light and comfortable. Having the safety toe is a great bonus too. Easy on and off. They are the ultimate footwear.

Ryder 1.5 Green

One of the most comfortable pairs of steel toed shoes I have had. They are easy to wear on long days, and when flying, they are small enough that they fit in my carry one with my clothing without issue.

Ryder 1.5 Green

Seems like good quality, not the most comfortable but I guess that's what the comfort inserts are for

Defendr Sand

I love these shoes

Fable Black

Wonderfully made and so comfortable. My son loved them and we will be buying more in the future

Hummer Red

It was entirely too small and narrow.

Capped Sand

The shoes are reviewed by many to say they don’t hold up to claims the company makes. Incredibly uncomfortable and fall apart quickly. I tried to cancel my order however you told me I couldn’t and now reading your refund policy, it says I can’t return them. What a scam!!! I truly hope you let me return my shoes because this is kinda bad business. But you got my money so what do you care right?

Ryder 1.5 Black

Felt way more comfy than my last shoes and so far they live up to its brand

Ares Black

They are good boats. They need to be made in a wider foot wear. They steel toe doesn't fit my feet

Ares Black

Very comfortable and light weight.

Capped Sand

Great lightweight comfortable shoes. I have been ordering from this company for close to 9 years. This is my favorite shoe so far. It is lightweight and comfortable. I am a landscaper by trade and I walk a lot of miles in a days time and am on knees when planting which rub the toe on ground. This is my second pair in over a year. These tend to hold up better than other shoes I have had. One slight downfall is they don’t have a lot of traction in wet grass on a hillside.

Space Pink

This shoe dose feel as light as people have said it did , i was trying to find a running shoe , this shoe could be used as one , great fit , lite weight, and just a good looking shoe , i recomend it !!! Thank a lot !!!

Protex Black

Customer photo review of CamoX™ Black White

Light, tough and comfortable. The perfect trifecta.

CamoX™ Black White

Customer photo review of Fator Black

Try to live up to the name Indestructible. These shoes have been worn for 2 months, just normal everyday walking, and both soles are ruined already. I've never in my life had a pair of shoes fall apart this fast. I've bought from you before and I usually get at least a year out of them, this is a different style and is very disappointing.

Fator Black

Customer photo review of Jet Black - US Final Sale

From my picture, I don’t even have them yet. It’s going on 3 months now. After I receive these, never ordering from you guys again.

Jet Black - US Final Sale

Customer photo review of EMS Foot Massager Pad

Just got it & it seems to be working well. Will know more in a month if my condition is better.

EMS Foot Massager Pad

I really love the shoes!! I purposely waited until I’ve worn the shoes for at least a week before writing this review. They were delivered a day earlier than estimated, which was great!! They look great and are really light weight. They fit nicely too. The right shoe was making the top of one toe hurt right about where the steel toe begins. After 2 or 3 days of working in them, my toe stopped hurting. I figure that maybe that’s how long it took to break them in. I work in the construction field so my feet are rarely on flat ground and because of that my feet were always hurting. Since wearing the Indestructible shoes, my feet do not hurt nearly as bad and the pain is getting less and less by the day. They are very bendable, not stiff at all. I was concerned the fabric would get ripped somehow but even the fabric is tough, showing no signs of tearing or fraying at all. My toes have been saved a couple times already and still not a single sign of any kind of damage at all. I absolutely recommend that everyone’s next pair of shoes or boots should be a pair from Indestructible shoes.

Jet Black - US Final Sale

Love the boots but you REALLY need to offer alternatives for shipping - these were shipped USPS and took nearly three weeks to receive due to shipping issues with USPS

J3 Black

When I select high heat it cuts off. Other than that it works great. I’m on a concrete floor all day. This helps a lot with the pain I have in my feet and legs.

VigoLEG Air Massager

Great gift for my son. Very sturdy gun only disappointing issue was completely dead on arrival. It would have been nice if it had even a slight charge so he could at least try it after opening. Only had it one day so that is all I can say right now.

VigoGUN V2 Percussion Massage Device

Returned the 10.5-11. Were a little too snug. 11.5-12 are perfect fit. Exchange was painless and Chester kept me informed through the whole process. Will be ordering another pair soon! Thanks again!

J3 Black

Used them for the first time on the job in retail. Not used to a heavier shoe but am glad for the steel toe cause I do tend to drop a lot of things on my feet from time to time. Until I get used to the heavier shoe, I'm glad for the comfort they provided along with the security of stepping on stuff without fear or dropping anything.

Jet Black - US Final Sale